1. Shipping Methods
FYIRWA TRADING LTD offers various shipping methods to meet your needs. During checkout, you can select your preferred shipping option based on speed and cost.
2. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the shipping method selected. You will see the total shipping cost before completing your purchase.
3. Delivery Times
Delivery times vary based on the shipping method chosen and your location. We aim to process and ship orders within 1-3 business days. Estimated delivery times will be provided at checkout.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment’s progress.
5. International Shipping
We currently only ship within Rwanda. For inquiries about international shipping, please contact our customer service team.
6. Issues with Delivery
If you experience any issues with your delivery, please contact us immediately at [email protected]. We will work with you to resolve the issue as quickly as possible.
7. Changes to This Policy
We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting on our website.
